CRM & Dashboard

Every lead. Every detail. One dashboard.

Stop losing jobs to scattered information. Every enquiry, quote, conversation and project lives in one screen — yours, your team's, and your future self's.

  • Unified inbox across all channels
  • Drag-and-drop pipeline
  • 360° customer history
  • Smart follow-up automation
📊 A4T CRM Live
184 Active leads +24%
47 New this week +12
£82k Pipeline value +£14k
34% Win rate +6pt
Pipeline mix 184 leads · £82k value
New70
Contacted52
Quoted40
Won22
Recent leads Updated just now
SP
Sarah P · Hessle Kitchen extension · £18k
Quoted
JM
James M · Beverley Driveway resurface · £4.8k
Won
RC
Rachel C · Cottingham Garden makeover · £12k
New
0+ Leads tracked across A4T trades
0 min Avg time to first response
+0% Lift in quote-to-job rate
0 hrs Saved per week, per trade
Feature 1 · Lead inbox

One place for every enquiry.

Phone calls (via the Voice Assistant), form submissions, quote-tool completions, Facebook lead ads, even paper enquiries you log on your phone — all flow into a single filterable list. New leads land in seconds, with the channel, value estimate and lead score already tagged.

  • One inbox across phone, web, ads and walk-ins
  • Smart filters — by source, value, status, postcode, age
  • Hot-lead scoring flags the enquiries worth calling first
  • Email/SMS alerts as new leads arrive — out-of-hours included
📥 Lead inbox 8 leads
SP
Sarah Pearson Kitchen extension · Hessle · £18k est
🔥 Hot 2 min
JM
James Marsh Block paved drive · Beverley · £4.8k
New 11 min
RC
Rachel Coulton Garden makeover · Cottingham · £12k
New 28 min
DK
David Kelly Patio install · Anlaby · £6.2k
Contacted 1 hr
LR
Lisa Robinson Fence run · Brough · £3.4k
Quoted 3 hr
MO
Mike Oates Resin drive · Bridlington · £7.8k
Quoted Yesterday
HW
Helen Watts Hornsea garden · £9.6k
Won 2 days
TB
Tom Bradshaw Driffield landscape · £14.2k
Won 3 days
Feature 2 · Pipeline board

Your diary at a glance.

The kanban view every trade wishes Excel could be. Drag a lead from "New" to "Contacted" with one finger, see exactly how many quotes are waiting, what your win rate looks like this month, and which jobs are on the brink of going stale.

  • Four standard stages — fully customisable to your trade
  • Drag-and-drop cards across stages from any device
  • Stale-lead alerts when a card hasn't moved in 7 days
  • Real-time pipeline value rolled up across all stages
New3
Rachel C Garden · Cottingham £12k
James M Drive · Beverley £4.8k
Sarah P Kitchen · Hessle £18k
Contacted2
David K Patio · Anlaby £6.2k
Owen P Roof · Goole £3.9k
Quoted2
Lisa R Fence · Brough £3.4k
Mike O Resin drive £7.8k
Won2
Helen W Hornsea garden £9.6k
Tom B Driffield job £14.2k
Feature 3 · Customer card

The full story, always to hand.

Open any customer and see everything they've ever done with you — every call (recorded and transcribed), every email exchanged, every quote sent, every photo uploaded, every design rendered. Onboarding a new team member becomes a 5-minute scroll instead of a 5-week handover.

  • Activity timeline with calls, quotes, designs, notes & files
  • Quick actions: Call, Email, Send quote, Add note
  • Customer lifetime value calculated automatically
  • One-click handover from sales to install team
SP
Sarah Pearson Hessle · HU13 · Customer since Mar 2026
Hot lead
£18kOpen value
4Touches
87Score
📄
Quote sent · £18,400 Kitchen extension — full detailed breakdown
2 min
📞
Call · 14 min (transcribed) Discussed timeline, materials, planning permission
1 hr
AI render generated Modern kitchen extension preview, 88s render
2 hr
📥
Enquiry received via web form From "Get a free quote" page · UTM: google-cpc
3 hr
Feature 4 · Smart analytics

Know what's working without doing a spreadsheet.

Every channel, every campaign, every quote tagged automatically. By Monday morning you know which Facebook ad produced last week's biggest job, which day of the week your highest-value enquiries arrive, and where your conversion is leaking. No GA4 PhD required.

  • Plain-English weekly digest in your inbox every Monday
  • Auto-tagged leads — source, campaign, keyword, day, time
  • Quote-to-job conversion tracked per channel and per trade type
  • Insight cards flag the patterns you'd otherwise miss
Leads · last 12 weeks 184 +24%
W1W3W5W7W9W12
💡 Tuesday at 7pm brings 3.2× more high-value leads than your average hour. Worth boosting ad spend at that slot.
Feature 5 · Follow-up automation

Never let a lead go cold again.

The hardest part of running a trade business isn't winning leads — it's chasing them. Set up a sequence once and it runs forever: instant SMS when a lead arrives, follow-up email 48 hours after a quote, gentle nudge to dormant quotes after a week. All in your tone of voice.

  • Pre-built sequences for new leads, dormant quotes, won jobs
  • Customise message timing, channel (SMS/email) and content
  • Auto-pause when the customer replies — no robot vibes
  • Post-job review-request flow that lands you 70%+ response rates
Sequence: new lead arrives
Lead arrives From form, call or ad
Trigger
💬
SMS: "Got your enquiry — call you back in 30 min" Sent within 60 seconds
Action
⏱️
Wait 48 hours If no booking, continue
Wait
📧
Email: case study + reviews Auto-paused if customer replies
Action
How it works

From sign-up to full visibility in 7 days.

No data migration meetings, no consultancy invoices — we move your existing customer info across for you and have you live by the end of the week.

1

Connect channels

Hook up your phone number, web forms, ad accounts and existing inbox in a single setup call.

2

Import customers

Send us your existing spreadsheet, contact list or old CRM — we'll migrate and clean it for you.

3

Configure stages

Tailor the pipeline columns and lead-score rules to how you actually win jobs in your trade.

4

Train the team

One 30-minute walk-through for you, another for the team. Mobile app installed by the end of it.

5

Switch it on

Day 7: every new enquiry lands in the CRM, every lead lives in one place. We monitor for 30 days.

Why not just use a spreadsheet?

Excel, generic CRM, or A4T.

Most trades have done a spell with at least one of the first two columns. Here's why a purpose-built trade CRM beats both.

Spreadsheet

"It still works… kind of."

Generic CRM

HubSpot, Pipedrive et al.

A4T CRM

Built for trades, only.

Auto-captures phone, form & ad leads
Manual typing only
With paid add-ons
All channels included
Trade-specific pipeline stages
DIY column headers
Generic templates
Pre-built per trade
Call recording & transcription
N/A
Third-party tool needed
Built in via Voice Assistant
Quote tool + AI rendering integration
Separate apps
Not available
Native, one screen
Follow-up automation
You remember (or you don't)
You build the workflows
Pre-built, edit-friendly
Setup & migration
Free, but yours to maintain
Pay an "implementation partner"
Done for you in 7 days
Monthly cost
£0 + your time
£40–£120/user/month
Included in A4T plan
In their words

What real trades say after 30 days on the CRM.

Anonymised by request, but every quote below is from a verified A4T platform customer.

★★★★★
+38% quote-to-job rate

"I was using three different things to keep track of leads — phone notes, my inbox, a paper diary on the dash. Within two weeks of switching, my quote close rate jumped 38%. Nothing fell through the cracks because everything was in one place."

MR
Mark R. Roofer · East Yorkshire
★★★★★
11 hrs/week saved

"The pipeline view alone changed how we run the business. My foreman can see exactly what's coming through the funnel — we plan the diary off the screen now instead of arguing about who said what to which customer."

JT
Jenny T. Kitchen fitter · Leeds
★★★★★
£42k recovered

"The dormant-quote follow-up sequence alone found us £42k of work in the first three months. These were quotes I'd sent months ago and forgotten about — A4T just nudged them politely and several converted."

DP
Dan P. Landscaper · Manchester
FAQ

The questions every trade asks first.

Included. There's no separate "CRM tier" or per-user pricing — every A4T plan ships with the full CRM, dashboard, automation engine and mobile app. Add as many team members as you like.

Yes — we do the migration for you. Send us your CSV, Excel or export from HubSpot/Pipedrive/Salesforce/Trello and we'll clean, deduplicate and import it as part of setup. Typically takes 24-48 hours.

iOS and Android apps both ship with the platform. Full functionality including push notifications for new leads, one-tap call from the customer card, and drag-to-update on the pipeline board. We also have a streamlined "on-site" mode for use on jobsites.

All data stored on UK servers. Every customer has an "export my data" and "delete my data" button on their card. Records are encrypted at rest. We're registered with the ICO as your data processor and the contract is in plain English.

Yes — drag the columns, rename them, add up to 8 stages. We start you with sensible defaults for your trade (e.g. landscapers get "Site visit" as Stage 2; bathroom fitters get "Spec'd" instead) but everything is editable.

We do two team trainings as part of setup, and the mobile app is genuinely simple — most teams are using it by day 3. If anyone's struggling, we'll do a 1-on-1 with them at no extra cost.

Native integrations with Xero, QuickBooks and FreeAgent. Won deals push automatically into your accounting platform as draft invoices ready for review.

Stop losing leads

One dashboard. One source of truth.

30 minutes is all it takes to see whether the CRM will fit how your business actually works. No hard sell — just a walk-through of a live account similar to yours.