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Setup depends on your plan: 7 days for Quote & Design, 10 days for Quoting + AI Design, and 14 days for the Full System. The clock starts at your kickoff call.
You'll get progress updates every couple of days and a review call before your platform goes live.
Email support@advertising4trades.co.uk with the subject "Cancel subscription". You'll get a confirmation within one working day. We require 30 days notice — no penalties, no questions asked.
Most pricing issues come down to outdated material costs or labour rates in your quote settings. Head to your dashboard → Settings → Pricing rules and check the per-item rates against current trade prices.
If the issue persists, raise a ticket below with three example quotes and the expected prices — we'll fix the rules for you.
Each plan includes generous monthly AI visualisation credits — typically 100/month on Quote & Design, 250/month on Full System, and unlimited on Premium. Unused credits don't roll over.
Check your remaining credits anytime in your dashboard under Usage.
Three things to check: (1) call forwarding is enabled on your business line, (2) your "after hours" toggle is set correctly in dashboard → Voice settings, and (3) your monthly call cap hasn't been exceeded.
If all three look fine, open a ticket below with a sample call time and we'll trace it from our side.
Go to dashboard → Integrations → HubSpot → Connect. You'll be redirected to log into HubSpot and grant A4T access. Once connected, all new leads sync over automatically every five minutes.
Already had leads before connecting? Use the "Backfill historic leads" toggle — they'll all sync within a few hours.
Your invoices are in dashboard → Billing → Invoices. You can download any month as a VAT-compliant PDF. Need a custom date range or a corrected invoice? Open a ticket below.
First, check the service status panel below for any reported issues. If everything's green, try: (1) hard-refreshing (Cmd/Ctrl + Shift + R), (2) clearing your browser cache, or (3) opening in an incognito window.
Still no joy? Open a ticket with your browser version and a screenshot.
Yes — minor changes (logo swap, colour tweak, new photo) are free anytime. Bigger changes (full redesign, new sections) are quoted as a one-off project. Email us with what you need.
Yes. Connect your Google, Outlook or Calendly calendar in dashboard → Integrations → Calendar. Once linked, your booking page shows only your real availability.
Try different keywords or open a ticket and we'll get on it.
Live status of every A4T component. We publish incidents in real time and post a written follow-up within 24 hours.
Send us the details and we'll get back to you fast — our team is small but quick.
No bot-driven helpdesks. Every ticket goes straight to a real A4T team member based in Hull.
The more detail you give us, the faster we can help. Screenshots welcome by email after submission.
Short videos and articles to get the most out of every A4T feature.
A walkthrough of the pricing-rule editor with real examples from a landscaping business.
Watch tutorial →Step-by-step guide to the HubSpot integration — including the gotchas to avoid.
Read article →How to write opener lines, FAQs and call-routing logic that feels like a real conversation.
Watch tutorial →When to move a lead from New → Contacted → Quoted → Won — and how the pipeline value updates.
Read article →Photo quality, prompt wording, and style settings to get usable previews every time.
Watch tutorial →Adding postcodes, defining your radius and previewing how the map appears on your platform.
Read article →Skip the search and talk to a real human. Phone, chat or email — pick what works for you.
